As I often share with my students in sales modules, I'm the kind of soft-hearted customer that is most susceptible to great salesmanship.
An exercise in bartering and negotiation during the Fundamentals of Selling workshop in ITE Clementi saw me facing off with a student who really knows how to work the situation to her advantage. Needless to say, I was sold into bartering my sassy handphone with her MP3 player.
A student outdoing her master? It's not something that's straight out of a Star Wars script.
Of course, I asked her where she picked up her skills from, and I wasn't surprised to hear her recite a long list of retail outlets, including, she proudly proclaim, Fox; of which she's one of the top performers. Her sales in the ladies section was good, but it was exceptional when she was moved to the gents.
I'm wasn't the least surprised. She has an easy and charming demeanor and a sincere way of reaching out to customers.
Another great example of a talented teen was the student workshop co-ordinator. He was exceptionally polite (and dare I say professional?) in receiving us and in attending to my and my facilitator's needs. He also showed great people skills in handling his peers and was clearly cut out to be a leader (or a business leader, seeing that he's a leader in the ETP Club).
It's these amazing gems that I meet in my work that truly inspires me. The next generation of youth will be amazing. Just wait and see.
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